Privacy Policy
Pepper & Moss ("we," "our," or "us"), operated by D & L Army Surplus, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pepperandmoss.us or make a purchase from us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, and phone number when you place an order, create an account, or contact us
- Payment Information: Payments are processed securely through PayPal. We do not store your credit card numbers on our servers
- Usage Data: Browser type, IP address, pages visited, time spent on site, and referring URL
- Device Information: Device type, operating system, and browser version
- Cookies: We use cookies to remember your cart contents and improve your browsing experience
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations, shipping updates, and tracking information
- Respond to customer service inquiries
- Send promotional emails, only with your consent and with an unsubscribe link in every message
- Improve our website, catalog, and checkout experience
- Prevent fraud and keep our store secure
- Comply with legal and tax obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:
- Payment Processors: PayPal, to process transactions securely
- Shipping Carriers: USPS, UPS, and FedEx, to deliver your orders
- Service Providers: Analytics, email, and hosting providers who help us operate the store
- Legal Requirements: When required by law or to protect our rights
Cookies
We use cookies to maintain your shopping cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though this may affect how the site functions. We may use Google Analytics to understand aggregate site traffic.
Data Security
We use industry-standard security measures to protect your information. All payment transactions are processed through PayPal's secure, encrypted platform, and our site is served entirely over HTTPS.
Data Retention
We retain order records for as long as needed to fulfill orders, handle returns, and meet our tax and legal obligations, typically up to 7 years. You may request deletion of personal data we hold outside of these requirements at any time.
Your Rights (CCPA / GDPR)
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal recordkeeping requirements
- Opt out of marketing emails at any time using the unsubscribe link
- California residents have additional rights under the CCPA — contact us at the email below to exercise these rights
Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will note significant changes by updating the "Last updated" date at the top of this page.
Contact Us
- Inquiries: support@pepperandmoss.us
- Company: D & L Army Surplus, LLC
- Address: 801 Benton Way, Wenatchee, WA 98801